Signs of wear are not charged or only partially charged taking into account the use period and age of the vehicle. Above average use and damage will be charged in full. Details can be found in the catalogue of damages.
We inspect the vehicles inside and outside considering age, use and kilometrage. Defects exceeding normal wear and tear or in the case of clear damage or improper use will be charged in full.
Often it is not enough to mark the damage and especially its extent using only marker arrows. Using a pen allows the length and actual size of a damage to be seen more clearly.
The customer share is charged depending on the information and agreement with the lessor. This information is stored in our system in a matrix.